Effective Date: 2025-09-11
Company: Vent Flow Digital, LLC d/b/a Blast Velocity (“Company,” “we,” “our,” or “us”)
Blast Velocity values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and AI agents. By using our services, you consent to the practices described in this policy.
We may collect the following types of information:
Contact Information: Name, phone number, email address, and business details provided by you or your callers.
Call Data: Information captured by our AI voice agents, such as caller inquiries, responses, and any notes or transcripts generated.
Billing Information: Payment details necessary to process subscription and setup fees.
Website Data: Standard analytics data (IP address, browser type, device information, cookies) when you visit our website.
We use collected information to:
Provide and maintain our AI services
Deliver lead information to your business as agreed
Process payments and manage billing
Improve and optimize our services
Communicate with you regarding support, updates, and account-related matters
Comply with legal or regulatory obligations
We do not sell your personal information. We may share information only in the following limited circumstances:
With Service Providers: Third-party vendors who process payments, provide hosting, or assist in delivering our services.
For Legal Reasons: If required by law, regulation, subpoena, or court order.
In Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
We retain collected information only as long as necessary to provide services and comply with legal obligations. Call transcripts and customer lead details are stored for your access and may be deleted at your request after service termination.
We implement commercially reasonable safeguards to protect your information. However, no system is completely secure. By using our services, you acknowledge that we cannot guarantee absolute security of your data.
You may:
Opt out of non-essential communications at any time.
Request access to or deletion of your data by contacting us at the number listed on our website.
Please note: deleting your data may affect your ability to use our services.
Our services are intended for businesses and are not directed to children under the age of 13. We do not knowingly collect information from children.
Our services are operated in the United States. If you access our services from outside the U.S., you consent to the transfer of your data to the United States, which may not have the same data protection laws as your country.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after updates constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy, please contact us using the phone number listed on our home page.